Know The Legal Rules Behind Your Account
Our Legal terms describe who may access the account area, how phone verification is completed and which records we need to keep for account and payment checks. Access depends on local law, and we may ask you to confirm details before account access or a wallet
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request proceeds. DANA, OVO, GoPay and QRIS can appear in transaction records, while bank transfer and virtual account activity may require a matching account reference. We use those records to investigate a disputed status, correct an account detail or respond to a lawful request. The terms
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also explain acceptable account use, policy changes and the process for asking us to clarify a clause. Read the full wording before opening an account, and contact our support route if a Legal point is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.